Forum Discussion

fastrider's avatar
fastrider
SMARTY Pioneer
15-08-2024
Solved

Problem processing payment

I have auto-renew turned on, so I was surprised this morning when I got an email stating that my service had been suspended because "your last payment didn't go through". So I head to the dashboard, ...
  • MSF's avatar
    MSF
    17-08-2024

    fastrider  You re posting on the Community forum herein so we are not Smarty staff with access to your account.

    Did you try web chat with the Support Team? If that fails, raise a complaint.

MSF's avatar
MSF
SMARTY Guru
17-08-2024

fastrider  You re posting on the Community forum herein so we are not Smarty staff with access to your account.

Did you try web chat with the Support Team? If that fails, raise a complaint.