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Deiiiosoeisiei's avatar
Deiiiosoeisiei
SMARTY Pioneer
11-06-2025
Solved

Wanting to keep my number active while going abroad

Hi,  I am going abroad for a year and coming back to the UK. So while abroad, I will not be using my SMARTY sim or number, is it possible for me to keep the phone number and sim active without payin...
  • MSF's avatar
    11-06-2025

    Deiiiosoeisiei In summary, no. If you do not use the sim for 180 days, then you receive a warning email of deactivation after a further 40 days.

    It looks like you will need to buy at least one plan within the year, just at the 6 months list should be OK. It can be the smallest plan. You would need to turn off auto renew in your account dashboard and make a note in your diary.