Forum Discussion

AlexHug_2031803's avatar
AlexHug_2031803
SMARTY Pioneer
11-09-2025

Unable to call

Hi

I am unable to make calls - the network has been saying for several weeks there is an issue for my postcode but no resolution. 

Are th two issues connected?

Regards,

Alex

 

Call Issues

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    11-09-2025

    AlexHug_2031803 If there is an issue with a local mast that you discovered on the Network Status checker, then this may well led to you not being able to make calls.

    Have you tried to make a call from a different area?

    You could try a web chat with Smarty Support to ask if they can find further detail.