Forum Discussion

WillPlo_4241362's avatar
WillPlo_4241362
SMARTY Rookie
24-07-2026

Sim not working......still.

My number has been ported over. I received the confirmation from SMARTY. The mobile data doesn't work and says "not registered to network" when I try calls. The sim works in other phones. I've gone through the list and none of it helped. I'm giving it 24hrs, if its not sorted then I'm cancelling it and switching to someone else.

3 Replies

  • WillPlo_4241362's avatar
    WillPlo_4241362
    SMARTY Rookie
    25-07-2026

    The phone recognises the sim so its installed correctly. O2 and Vodafone sims work in my phone. So I know the problem is Smarty thing.

  • MSF's avatar
    MSF
    SMARTY Guru
    25-07-2026

    WillPlo_4241362​ Hang on a minute!!!! If the sim works in other phones, surely isn't it your phone that's the problem and not Smarty's sim?

    Have you definitely inserted the sim correctly? Why will  anything necessarily be better if you switch networks?

    • WillPlo_4241362's avatar
      WillPlo_4241362
      SMARTY Rookie
      25-07-2026

      Its not my phone because other sims work in it