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Wanting to keep my number active while going abroad
Hi, I am going abroad for a year and coming back to the UK. So while abroad, I will not be using my SMARTY sim or number, is it possible for me to keep the phone number and sim active without payin...
Deiiiosoeisiei In summary, no. If you do not use the sim for 180 days, then you receive a warning email of deactivation after a further 40 days.
It looks like you will need to buy at least one plan within the year, just at the 6 months list should be OK. It can be the smallest plan. You would need to turn off auto renew in your account dashboard and make a note in your diary.
Thanks. I've just went past the 180 day mark, and have not received any email yet. Contacting support now.
PlayFloyd You should actually have 220 days before the sim is deactivated.
Why not see if you can sign into your account - you should see the active sim showing in your dashboard.
