Forum Discussion
suddenly my phone no. has disappeard
Can anyone help? I've been a customer for nearly years, automatically paying monthly, with the same phone number. Suddenly smarty doesn't recognise the number. I've asked for and received a replaceme...
Hi MSF thanks for responding - Yes, I've checked the Dashboard and it's got my phone number showing, and I've got 21MB left, enough for 1.5 day's use befor the next renewal which is tomorrow.
I've just run the Network Status checker, as you suggested. Got this: "We're working on the network in this area at the moment. We're sorry for any disruption this may be causing.We hope to be finished working on these improvements as soon as possible. We'll add any further updates here."
OK, bad news, but will that really cause my phone lose my phone number in the SIM manager - it says Unknown number" on the SIM manager?
MichaelM_163088 Just wondering......if you ordered a replacement sim, then Smarty will have deactivated the existing one I think.
