Why does Smarty keep asking for my PAC

I joined Smarty in March 2025, and immediately transferred my number using a PAC.

Sixteen months later, Smarty persists in displaying at every login: "We noticed you activated your SIM. Do you want to bring your phone number to SMARTY" and wants me to supply a PAC or STAC (again). Obviously, I don't want to change my number, and I can't get another one now anyway.

How do I remind Smarty that I already did all this ?