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Ongoing Network Issues in SE13/SE4 — Can We Get a Real Update?
We’ve been using a SMARTY unlimited data SIM in a Nokia Fastmile 5G router since summer 2024. It replaced our Virgin wired broadband, and for most of that time the 5G service has been excellent — fas...
@AndrewA_2816950 Unfortunately, you won't get authoritative answers to those questions here because we are not Smarty employees - we are customers like you.
Perhaps it is a long term capacity issue as more people look for reasonably priced networks. Smarty do make it clear that a data sim should not be considered as a replacement for broadband because they cannot guarantee the speed.
Thanks for your responses - I'll try to take it up with Smarty directly to see if I can get some answers.
