Forum Discussion
Poor network coverage (network status) - new joiner
After months of good signal the last thress days has been non existent. We have Smarty for our broadband and myself and son both have smarty sim and have next to no signal on either broadband or 4g & 5g. When I did the speed test ony phone on 4g it was under 2g download. Have done all things suggested eg turning phone off, cleaning sim etc but it's getting ridiculous. Also can't get hold of anyone at Smarty.
@EmmaMawe_900001 The first thing to do if there is a sudden change is to do a Network Status check as suggested by @RovingRaspberry .
Sometimes there are mast issues and this is why Smarty specifically suggest that you do not use mobile data as a broadband replacement service.
Have you checked the network status in your area, to check if there are any issues with masts near you, such as maintenance, repairs, etc ?
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