No replies and no service!

Hi

I joined Thursday its now Monday. I sent my pac code and activated my esim Thursday.  Ive messaged multiple times and got zero replies! Ive still not had my number ported and cant make calls or use Internet but my monthly allowance has been charged! Its one thing being all digital and bots, its another ignoring people. I want this resolved today, or I leave tomorrow. I also want a telephone number i can call to discuss this, its not good enough. 

Regards

Tony