number transfer problem
Hi all.
Well what can I say its been something of a nightmare, I switched to Smarty mobile last Friday 19/05/2023 and I read the assurances of transferring my number so I thought ok its only going to be 24 to 48hrs I can live with that. But its now been a week and my number is still not transferred. I have a phone now which is useless no calls no data no txts, my old sim no longer works, and the old account has now been closed. I have been very patient about this but its now getting really rather silly and unprofessional. I use my phone for work business and domestic so you can imagine the problems this is causing me. To make matters worse everyday I check the transfer progress and it keeps extending the estimated completion date by another day. The support has stopped responding this is truly shocking customer service. Not a great first impression!
