Forum Discussion
[Network Issues] Service Update - Resolved
- 02-12-2023
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
- 04-12-2023
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
It's been nearly a week that calls are not being placed, S36 8WG area. How much longer do we need to wait?
- MSF19-05-2024SMARTY Guru
DerrickP_590082 This post originated in Dec. 2023 and so probably refers to a different issue.
You may be better of with a web chat to Smarty Support.