Forum Discussion
[Network Issue] Service Update - Resolved
[UPDATE]
Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full stability.
We kindly ask that you only contact us if your issue is urgent, as our support team continue to handle a high volume of enquiries. Check our social channels for updates. We’re sorry for any inconvenience caused.
We are aware of an issue affecting a small percentage of voice services, are team are working hard to fix this as soon as possible. We are really sorry for any inconvenience caused.
Data services are unaffected, please bear with us.
320 Replies
Tip for iPhone users…. Incoming calls can be forwarded. Settings>Apps>phone>call forwarding.
- We should all be compensated. This is disgusting in this day & age!
I’m still unable to make or receive calls.Manchester
So when is it getting sorted it’s been nearly 10 hours
- This is disgusting as I’m still affected - We should be compensated!
In Slough
Hello still can’t ring out or receive phone calls it’s 22.28 can only text
Please note I have no voice service still since midday today.
Please note that I am unable to call or receive calls in PO41 0XD on my iPhone since midday today. The time is now 10.30pm.
Stephen_1601315 It seems that the outage has now been fixed on Three network.
I activated a new Sim this evening, have data but no phone. Assumed I had done something wrong, but looks like I'm in the same boat as everyone else. Smarty say its a small % of customers. Does anyone have phone access?
