Forum Discussion

JasonBu_3394757's avatar
JasonBu_3394757
SMARTY Enquirer
24-07-2025

I have had my smarty sim for 2 months and cannot ring out I can take calls and use my data?

I have had my sim 2 months now I have not been able to ring out in all that time I’ve been trying to get this resolved with no success, please can we get this sorted.

Call Issues
Network

1 Reply

  • JodieC's avatar
    JodieC
    SMARTY Moderator
    26-07-2025

    Hi JasonBu_3394757 

    Thank you for reaching out to the SMARTY community forum! I'm sorry to hear about your issues with making calls.

    You may have a ban on your outgoing calls. Please follow the steps below and let me know if this works!

    For Android dial: #330*0000#
    For Apple iPhone (All outgoing calls and TXT) : #33*0000#
    For Apple iPhone (All incoming calls and TXT) : #35*0000#

    The default barring pin is 0000, if you have changed the barring pin, then please enter barring pin setup instead of 0000.

     

    I hope this works!

    - Jodie