Forum Discussion
I am regret purchase this line
I has this line on 2rd March, with plan of 40gb of £17 monthly, l cannot able to use the data for once, because it my second line. I try to chat for help to change my plan or cancel. Not through. I am cancel the subscription on my account, can anyone help how to reach the customer care service. Please
1 Reply
FolukeA_4034665 The only people who can look at your account for customer service are the Smarty Support team. You reach them via web chat - http://www.smarty.co.uk/contact
If you paid £17 for a monthly plan, that is showing as 200Gb of data, so I'm not sure why you think it was 40Gb
https://smarty.co.uk/all-plans
If you are saying that you have two lines - either two separate accounts or one sim and one 'nickname' sim on the same account - there is no reason I can think of why data would not work on each one of them
