Forum Discussion
DavidFr_2847745
09-09-2024SMARTY Maverick
HELP - Number not ported correctly
I am getting desperate. I switched from Vodafone to Smarty about 8 weeks ago and ported my number using the PAC code Vodafone gave me. Since then I have been able to receive some calls but not others...
- 09-09-2024
DavidFr_2847745 Then it's the complaint as I suggested, I think.
Reagh_an
12-05-2025SMARTY Maverick
Hey, Linsey I don't know - am I?
The number ported fine; I simply CANNOT RECEIVE two-factor verification code text messages from my bank. I've already spoken with the bank this afternoon. They still have my original number showing up when I call them - so it has ported fine.
- Linsey12-05-2025SMARTY Moderator
Hey @Reagh_an
As mentioned in previous responses, please reach out to our customer care team so we can assist in resolving your issue. Unfortunately, we’re unable to investigate through the forum. Repeatedly posting about it here won’t help to resolve the problem.
Thanks!