Forum Discussion
Contact number
I need a smarty contact number I want to call you as soon as possible
- 22-11-2024
Hey LynnCar_2446161
As a digital first network we do not have an customer servicer call centre but here are all the ways to get in touch https://smarty.co.uk/contact.
195 Replies
- sesssigr_680672SMARTY Enquirer30-06-2025
My mobile number is 07860 632929, but I cannot receive calls on my Iphone unless it via WhatsApp on the saem mobil number or you can try my land line (020 8428 2888).
Please call ASP
- MSFSMARTY Guru30-06-2025
sesssigr_680672 You are not writing to Smarty here - this is there Community Forum and we are customers like you.
To protect your identity, you should never post personal details like phone numbers - the scammers out there may be waiting!
You need to contact Smarty Support view chat.
Have you checked Network Status where you are?
- DanBart_3441489SMARTY Pioneer28-06-2025
07367913521
- MSFSMARTY Guru30-06-2025
DanBart_3441489 To protect your identity, you should never post personal details like phone numbers - the scammers out there may be waiting!
- MSFSMARTY Guru28-06-2025
DanBart_3441489 Please do not put any personal details on a public website like this. You need to keep an eye on your own security.
- TomStarb_900953SMARTY Pioneer18-06-2025
Hi I’ve been charged twice today topping up 2 transactions of ten pounds
- MSFSMARTY Guru18-06-2025
TomStarb_900953 Then you need to web chat with Smarty Support as previously suggested in this thread.
- AndyHow_1544806SMARTY Pioneer16-06-2025
Would be nice to talk on the phone with a human from smarty
- JohnAnt_4091462SMARTY Enquirer27-06-2026
smarty tells me the new sim i have been sent is in use
- JohnAnt_4091462SMARTY Enquirer27-06-2026
how do i use his
- ReannBa_1670649SMARTY Rookie02-06-2026
My son has been cut off and can't contact you
- MSFSMARTY Guru02-06-2026
ReannBa_1670649 When you say "...can't contact you", this is not Smarty - it is the Community Forum made up of customers.
If your son has been cut off, he needs to log into his account online (perhaps he can use the device you are using?) and then have a web chat with Smarty Support to find out what has gone wrong http://www.smarty.co.uk/contact
- Christi_2321399SMARTY Rookie03-06-2025
I want to call you
- MSFSMARTY Guru03-06-2025
Christi_2321399 You make contact with Smarty Support via web chat. There is no phone service as this would raise costs.
- PaulOak_3021325SMARTY Observer29-05-2025
I need to pay my bill
- MSFSMARTY Guru29-05-2025
PaulOak_3021325 Then you need to head over to your Account Dashboard to buy a Smarty Plan.
- PaulCro_3012637SMARTY Pioneer26-05-2025
Hi I have got a new dongle as my old one broke I put my smarty sim in and it’s all connected but when trying to connect my device to the dongle it is saying it’s the wrong password but I am putting in what it says on the back of the new dongle
- MSFSMARTY Guru26-05-2025
PaulCro_3012637 Are you sure that you didn't change the password at some point?
- KateAbo_3383359SMARTY Enquirer21-05-2025
I need a smarty customer service number.
I need to speak with you because my new number I started using with smarty, the data and the calling both are not working
- MSFSMARTY Guru21-05-2025
KateAbo_3383359 If you look at previous posts on this thread you will see that contact is via web chat with Smarty Support team. Smarty keeps costs down by not having telephone support.
By the way, you are writing to the community forum here - customers like you - and not to the company.
- GwenMoo_1951579SMARTY Pioneer13-05-2025
I need to call you'll as I have been trying for 2 days to activate my new sim but its not working
- MSFSMARTY Guru13-05-2025
GwenMoo_1951579 As advised, web chat is the method of contact.
- MartinF_1560210SMARTY Pioneer12-05-2025
can i please have a email or telephone number to contact a member of the team, I am having problems
paying my bill using my prescribed card
- LinseySMARTY Moderator12-05-2025
SMARTY is a digital-focused business, so we don't have a telephone number. Our primary method of communication is via web chat: Contact us - FAQ | SMARTY
Please note that SMARTY are unable to process payments through web chat — the only way to make a payment is by logging into your SMARTY account: https://smarty.co.uk/login.
Please get in touch at your earliest convenience if you require any guidance.
Thanks!