Forum Discussion

robertc_3189722's avatar
robertc_3189722
SMARTY Commentator
10-06-2025

Claim refund

Does anyone know how to make contact with Smarty other than chat box? Day 4 of plenty of signal. However not able to make calls or maintain data signal. 

I have looked at my postcode area. 

We're working on the network in this area at the moment.

We're sorry for any disruption this may be causing.

We hope to be finished working on these improvements as soon as possible.

We'll add any further updates here.”


ps needs updating smarty “2024 All rights reserved. SMARTY.”

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    11-06-2025

    robertc_3189722  Contact is only via web chat and you can claim a refund within the 14 day limit via that route.