Forum Discussion

Chibuog_3457692's avatar
Chibuog_3457692
SMARTY Rookie
08-07-2025

Can not make normal telephone calls and message

Since after porting i can not make normal telephone calls and messages no longer being received please i urgently need help,i have a lot of calls to make but since last week up til now I have been able to call 

Call Issues
Porting
SMS Issues

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    09-07-2025

    Chibuog_3457692 You will need to start a web chat with Smarty Support so that an agent can check what has happened.

    Did you do a network reset in your phone settings to try to make the phone connect properly? This can often be the solution.