Forum Discussion
18+ Content - enabled but cannot access
Totally awful service from so called Complaints Dept, just as bad and if not worst than my previous provider Virgin Media.
Emailed them AGAIN for the THIRD time (1st contacted them on 15/8/23, above), NO ONE bothers to respond. Its just a generic Inbox that gives the impression that want to resolve customer complaints, another box ticking exercise for the company to probably comply with regulator's directives.
For those who thinks its a good idea to send them your photo ID to prove your age, watch the Scam Interceptor program on BBC and see for yourself where the vast majority of the scams operate from if you haven't had scam phone calls already where the scammers with a distinctive regional accent can be identified.
UPDATE, Sat 3/3/24:
An update to this "feature" and to add to my comments, the 18+ Adult Content blocker was disenabled and had been working fine since Aug 2023 until Thurs 28/3/24, it decided to ENABLE the blocker AGAIN.
I have once again wasting my time contacting their so called Customer Service today 30/3/24.
The people who work at Three really don't know their axx from their elbow. I thought Virgin Media, my previous ISP was bad but Three gets the Gold medal x 3.
