Forum Discussion

MarkSwee_222671's avatar
MarkSwee_222671
SMARTY Maverick
18-05-2023
Solved

£18 Unlimited data sim

I am trying to order an £18 unlimited data sim from my dashboard and when I click the view plans and select the unlimited, I end up at my dsashboard with no notification that my sim order has gone th...
Data
Plans
Brookhouse's avatar
Brookhouse
SMARTY Commentator
07-06-2023

I have a non-roaming package on my main phone and I need Internet connection at home but don't want to take out an 18/24 month broadband contract as I move around. So the data SIM is attractive, but data SIM with with voice and SMS package is more attractive if it's cheaper!

MSF's avatar
MSF
SMARTY Guru
08-06-2023

Brookhouse Don't forget that you will still be subject to a 'fair usage policy' and mobile internet is not intended to replace broadband. It's not always as reliable, for one thing.

  • Brookhouse's avatar
    Brookhouse
    SMARTY Commentator
    08-06-2023

    So is there a "fair use policy" on the data-only SIM? Is that actually the difference?

    Yes, I appreciate the mobile Internet won't be as reliable but it is an interim solution until I know where I am living and then I'll sign up for broadband or even fibre to the premises 😉

     

    • MSF's avatar
      MSF
      SMARTY Guru
      08-06-2023

      Brookhouse  Terms and Conditions 5.16 seems to just about cover it I think.

      • Brookhouse's avatar
        Brookhouse
        SMARTY Commentator
        08-06-2023

         

        Thanks. Pasted in for reference. Seems it is uncapped. I would use occasionally for voice and SMS anyway, and only one connected device so would probably not cause concern!

         

        5.16 Our Unlimited Voice Plans are for personal, non-commercial use only and can be used in SIM enabled mobile devices, tablets laptops and portable mobile WI-FI devices and the data is uncapped for this use. This SIM card should not be used as a permanent long-term alternative to home broadband. If we determine in our sole opinion that your use of the SMARTY Services is in breach of these Terms and Conditions and/or exceeds that reasonably expected of someone using the Service for legitimate personal, non-commercial use, then we may at our discretion terminate (in accordance with Section 9), or Suspend (in accordance with Section 8), or restrict your SMARTY Service. As an example, without limitation, we consider that if you regularly tether more than 8 devices that this is unlikely to be legitimate personal, non-commercial use.