Forum Discussion

SharanKa_790369's avatar
SharanKa_790369
SMARTY Maverick
11-04-2024

APN change doesn't let me leave blank APN Type

Going abroad so I made a new APN following instructions on smarty post.

However I cannot set the APN Type to blank, as it says in post. It shows as "default,mms,supl,hipri,fota,CBS,xcap" and I cannot delete this.

Will this allow me to roam when abroad or how do I change this if it will cause a problem to using my phone abroad? 

22 Replies

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    11-04-2024

    As per my reply on your other post :

    Making a new APN may not work, if your device keeps pointing to the original but incorrect APN.

    You may well need to look at your device’s manual, google the instructions, or contact your device’s manufacturer.

    I just wonder, if you cannot change the APN in your device for some reason, whether it’s network locked to another network. 

    As this is the Smarty community forum, populated by Smarty customers, we don’t work for Smarty, nor are we tech support staff. 

    What is the device, a phone or a portable WiFi unit, who is the manufacturer, where did you buy it, etc ? This info may help to shed more light on your issue. 

    • SharanKa_790369's avatar
      SharanKa_790369
      SMARTY Maverick
      12-04-2024

      Hi, thanks for your reply. 

      It's a fairphone bought from fairphone. I have only had smarty on this phone, no other network

      To clarify, I can change the main APN to ASM.mob... etc as the smarty advice goes. But further down the settings I cannot change the APN "type". Do you think the phone will work abroad or is this a major problem? I am not very good at tech and haven't had to approach this before when going abroad. Any advice would be helpful, thankyou 

      • JJP2RidesAgain's avatar
        JJP2RidesAgain
        SMARTY Centurion
        12-04-2024

        As long as you have changed the main APN to “mob.asm.net”, whilst there are no guarantees, you should be fine.

         

  • Eldeano64's avatar
    Eldeano64
    SMARTY Maverick
    11-12-2024

    Just to let anyone know who may have been interested in this subject (once again thanks for the help and advice I received) my phone worked perfectly when abroad during my cruise to the Northern tip of Norway and Iceland. 👍🙂