Forum Discussion
22 Replies
- JJP2RidesAgainSMARTY Centurion11-04-2024
As per my reply on your other post :
Making a new APN may not work, if your device keeps pointing to the original but incorrect APN.
You may well need to look at your device’s manual, google the instructions, or contact your device’s manufacturer.
I just wonder, if you cannot change the APN in your device for some reason, whether it’s network locked to another network.
As this is the Smarty community forum, populated by Smarty customers, we don’t work for Smarty, nor are we tech support staff.
What is the device, a phone or a portable WiFi unit, who is the manufacturer, where did you buy it, etc ? This info may help to shed more light on your issue.
- SharanKa_790369SMARTY Maverick12-04-2024
Hi, thanks for your reply.
It's a fairphone bought from fairphone. I have only had smarty on this phone, no other network
To clarify, I can change the main APN to ASM.mob... etc as the smarty advice goes. But further down the settings I cannot change the APN "type". Do you think the phone will work abroad or is this a major problem? I am not very good at tech and haven't had to approach this before when going abroad. Any advice would be helpful, thankyou
- JJP2RidesAgainSMARTY Centurion12-04-2024
As long as you have changed the main APN to “mob.asm.net”, whilst there are no guarantees, you should be fine.
- Eldeano64SMARTY Maverick11-12-2024
Just to let anyone know who may have been interested in this subject (once again thanks for the help and advice I received) my phone worked perfectly when abroad during my cruise to the Northern tip of Norway and Iceland. 👍🙂