Forum Discussion
What is going on with SMARTY 4G bandwidth?
"Surely there will always be parts of the country where the 3 signal is poor" - this area TR60 AX is designated by Three Mobile as an area of Excellent 4G service. And it used to be very good but this year is has progressively become poorer almost to the point of un-useability.
Yes, SMARTY Mobile and THREE Mobile are both trading names of Hong Kong based Hutchinson Telecom. If SMARTY Mobile really have over a million customers as they claim then that gives them considerable clout in the UK. I'd expect them to look after their customers by demanding a better network service.
I suspect personally however that the coming merger between THREE mobile and VODAPHONE will result in more service disruption as staffing levels are 'rationalised' and resources reallocated. I don't have high hopes that customer service will be a high priority in many peoples' minds when their roles are at stake. We'll probably migrate our mobs to GifGaff (O2) - I have neighbours using O2 and they still have good 4G bandwidth.
doppleganger Networks will balance off the cost of improvement versus the likely losses of customers living if they don't have the service level that they require. It will be driven by bean-counters (accountants).
Is the 3G turn-off partially responsible maybe?
As you say, if O2 service in your area is good, then GG may be the way to go - if you can stand them!
