Forum Discussion

jamespa_4239431's avatar
jamespa_4239431
SMARTY Rookie
14-09-2026

I bought an addon but can't see it to add it?

I bought a 4gb addon to see me through til renewal and its still showing out of data and i'm not able to access the internet - please advise?

3 Replies

  • JanCadm_1113767's avatar
    JanCadm_1113767
    SMARTY Pioneer
    14-09-2026

    I also bought an add on but cannot see it on my dashboard and nothing has gone out of my account. I’m a bit worried as I did it twice

    • MSF's avatar
      MSF
      SMARTY Guru
      15-09-2026

      JanCadm_1113767​ If you can’t see it and no money has left your bank, looks like you didn’t buy anything.

  • MSF's avatar
    MSF
    SMARTY Guru
    14-09-2026

    jamespa_4239431​ If you log into your accOunt dashboard, you should be able to see what is in your account  - you seem to have internet access now.

    It should show what has been purchased so if there is a problem, you can web chat with Smarty Support.