Forum Discussion
Data only
Hi, I bought and activated a data SIM for my miFi router. It shows WiFi but when you connect it say "connected, does not supply internet" checked with Smarty and was told my area is a bad area. But because I bought the SIM for my router I have been trying it while out and about. Still no internet anywhere even though I have Vodafone on my phone, nothing on my router. Any ideas please??
10 Replies
- William_4087169SMARTY Pioneer15-09-2026
Hi, thanks I'll give it a try when I am back home later today.
- William_4087169SMARTY Pioneer15-09-2026
Hi ZenovA, thanks for your help here but no. I set up a new APN as per the website but when I connect to the router I still get "connected, no internet connection" I checked the router APN details again and get the correct address but only WiFi showing (nothing else). Could it be the SIM? If not I'll have to try another router.
- MSFSMARTY Guru15-09-2026
William_4087169​ Can you factory reset the router? (e.g. paperclip pressed into tiny hole in the box) I say this because my home router would not allow a new appliance through to the internet but a reset sorted it.
- William_4087169SMARTY Pioneer16-09-2026
Hi ZenovA, did a reset on my router, checked the APN but just getting the same message "connected, no internet". Reading through other chats seems there are quite a few problems. Probably just have to cancel my account for the time being. But thanks for your help.
- ZenovASMARTY Spark10-09-2026
William_4087169​ Even if you see a good signal on Vodafone, not all areas have MOCN rolled out, which is the technology that lets multiple operators/Cores use and share another network's masts.
As this VodafoneThree article says: Multi-Operator Core Network: Everything you need to know
When will this benefit be available?
The roll out of MOCN has already started in the areas of the country that will gain the most benefit from it. 95% of the rollout will be complete within six years, with the entire rollout finished in eight years.
So the MOCN rollout will be complete in 2033? Why does the rollout take eight years?
Some masts can be upgraded with MOCN remotely with what is effectively a software upgrade. Others, however, will need to have new hardware fitted to them. Completing such hardware upgrades, especially in remote areas of the country, will take time.
There currently isn't a map showing where MOCN is already rolled out; I'm assuming it is bundled in with Vodafone/Three's coverage maps alongside their masts' coverages, but there isn't a separate map. I did see an unofficial MOCN map floating around, I believe from ISPreview, you can search for it yourself but I don't know how accurate or up to date it is.
- William_4087169SMARTY Pioneer10-09-2026
Thanks Zenov, so basically I probably won't be able to use it until 2033 😢
- ZenovASMARTY Spark10-09-2026
It could be earlier, but there is no guarantee on which areas get them earlier or the order they do the rollout.
- MSFSMARTY Guru10-09-2026
William_4087169​ Have you set the APN in the router settings to mob.asm.net?
- William_4087169SMARTY Pioneer10-09-2026
Hi, thanks for your reply but no, when I go into APN it won't let me change anything.
- ZenovASMARTY Spark10-09-2026
William_4087169​ Sometimes, the phone does not let you change the network provided APN, and you would need to create a new APN and enter all the fields. The settings are here: Using the internet after you've joined SMARTY | SMARTY Help Centre