12-02-2025 22:13 PM
Help please. 3 says there’s 99.9% coverage in the area I live. I’d say it’s more like0.01% even using WiFi it cuts out. I’ve never had such bad experiences with my mobile since joining Smarty. Is there any hope it’s going to improve in the near future ?
13-02-2025 08:41 AM
@CathyPa_3057821 Using wifi is related to your home broadband - or do you mean wifi calling?
As forum members, we don't know what or if there re any local problems in your area - have you tried a web chat with Smarty Support?
14-03-2025 14:30 PM
Webchat is **bleep**, mobile Signal **bleep**, Wifi calling Doesnt work even on samsung S24 Ultra with Wifi calling turned on..... I CANT MAKE OR RECIEVE CALLS AND NO HELP FROM THERE ONLINE CHAT BOT WHICH JUST TELLS ME HOW TO TURN ON WIFI CALLING.....
14-03-2025 15:17 PM
@debragr_2950645 Unfortunately, ranting with **bleep** words won't get you a lot of help.
Please try https://smarty.co.uk/complaints if web chat has not helped.
14-03-2025 19:39 PM
Your 3 Mobile is drag, Your phone signal is shocking, So I will be switching to EE
14-03-2025 20:10 PM - edited 14-03-2025 20:12 PM
With SMARTY, I get great signal, great speeds and all at a low price. With EE, I get poor signal, slow speeds and high prices. Unfortunately, that’s the way radio communications work! Go with the network that works best at your location.
14-03-2025 22:16 PM
Sounds like you work for Smarty......
15-03-2025 08:20 AM
@debragr_2950645 Neither of us work for Smarty. The moderators who occasionally post here are employees.
When you refer to "your", we are not responsible for the signal - we are customers who seem to be satisfied with the service.