Poor signal

[CathyPa_3057821]

Help please.  3 says there’s  99.9% coverage in the area I live. I’d say it’s more like0.01% even using WiFi it cuts out.  I’ve never had such bad experiences with my mobile since joining Smarty. Is there any hope it’s going to improve in the near future ?

[MSF]

@CathyPa_3057821 Using wifi is related to your home broadband - or do you mean wifi calling?

As forum members, we don't know what or if there re any local problems in your area - have you tried a web chat with Smarty Support?

[debragr_2950645]

Webchat is **bleep**, mobile Signal **bleep**, Wifi calling Doesnt work even on samsung S24 Ultra with Wifi calling turned on..... I CANT MAKE OR RECIEVE CALLS AND NO HELP FROM THERE ONLINE CHAT BOT WHICH JUST TELLS ME HOW TO TURN ON WIFI CALLING.....

[MSF]

@debragr_2950645 Unfortunately, ranting with **bleep** words won't get you a lot of help.

Please try https://smarty.co.uk/complaints if web chat has not helped.

[debragr_2950645]

Your 3 Mobile is drag, Your phone signal is shocking, So I will be switching to EE

[WelshPaul]

With SMARTY, I get great signal, great speeds and all at a low price. With EE, I get poor signal, slow speeds and high prices. Unfortunately, that’s the way radio communications work! Go with the network that works best at your location.

[debragr_2950645]

Sounds like you work for Smarty......

[MSF]

@debragr_2950645 Neither of us work for Smarty. The moderators who occasionally post here are employees.

When you refer to "your", we are not responsible for the signal - we are customers who seem to be satisfied with the service.