Forum Discussion
KristyH_2445264
05-07-2024SMARTY Rookie
Pausing plan not working
I have added my son on my plan and I want to pause his plan, but when I used the app to pause plan it says I have no payment method added but his bill is payed for by myself. How do I pause it? t...
- 05-07-2024
KristyH_2445264 I suggest logging in via the website rather than the app.
If that still doesn't work, you will need a web chat with smarty Support so that they can check your account.
MSF
05-07-2024SMARTY Guru
KristyH_2445264 I suggest logging in via the website rather than the app.
If that still doesn't work, you will need a web chat with smarty Support so that they can check your account.