Forum Discussion
Network status?
Very sure! Phone is working properly:
1. The smarty sim (in my phone) works fine but from time to time which coincides with a reported fault.
2. Mine is a dual sim card phone and the other sim card (different company) has been active throughout as has my other smarty sim!
Finally in between the time of my first post the phone smarty sim card has been on and off without my doing anything to either phone or phone sim cards (both).
Also my phone was working fine with the Plusnet sim card that was in there before this smarty sim.
So, as far as I can see, the problem is a very peculiar problem with the network.
EugeneG_2074137 After a quick visit to Mr Google, is it a Samsung? Apparently a number of phones do struggle connecting to two networks https://eu.community.samsung.com/t5/galaxy-s22-series/dual-sim-problem/td-p/6882750
No, it's a One Plus and I've never had a problem connecting and have had several different networks .
EugeneG_2074137 Sorry, no further ideas. Maybe it’s just not happy if one sim is connecting to 3 network then.
You might want to look at the network rather than my phone, my inability to properly insert the sim card, etc.
EugeneG_2074137 I won’t be looking at the network as I don’t work for Smarty or 3. I am simply a forum member like you and trying to offer suggestions. You can try a web chat with support team to see if they can offer anything else.
You say that the sim in your other device continues to work fine, so it doesn’t look like a local mast issue then.
