Forum Discussion
YulianK
01-12-2023SMARTY Community Manager
[Network Issues] Service Update - Resolved
We are aware that a small number of customers may be experiencing issues with our network this morning.
Our engineers are working hard to fix this as soon as possible.
We are sorry if ...
- 02-12-2023
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
- 04-12-2023
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
John_7777
01-12-2023SMARTY Maverick
Network is down in Coventry. Total blackout, no signal at all.
- AllanWi_171601201-12-2023SMARTY Pioneer
Just back on here in Scotland.
- John_777701-12-2023SMARTY Maverick
Still down in Coventry. Thought I could do calls, but it is actually working through router WiFi, so it's a Wifi Voice call, not an actual Smarty phone signal here at the moment...