Forum Discussion

DavidSl_3052661's avatar
DavidSl_3052661
SMARTY Pioneer
13-07-2026

Payment details

Please can you tell me if me if my payments for Smarty are being taken through Shopify , if that’s the case then please remove my payment details immediately.

4 Replies

  • SteveTy_1496906's avatar
    SteveTy_1496906
    SMARTY Maverick
    15-07-2026

    Hi I'm haveing problem with renewal it's coming up all the time as something went wrong 

    • SteveTy_1496906's avatar
      SteveTy_1496906
      SMARTY Maverick
      15-07-2026

      First time it's happend

    • MSF's avatar
      MSF
      SMARTY Guru
      15-07-2026

      SteveTy_1496906​ Because we are custoemrs just like you, we cannot access your account to see what the problem is.

      Web chat with Smarty Support and they can investigate.

  • MSF's avatar
    MSF
    SMARTY Guru
    13-07-2026

    DavidSl_3052661​ We are forum members here nd do not work for Smarty, so we don't have that information. You need to web chat with Smarty Support for details concerning your account.