Forum Discussion
messages show as coming from smarty number instead of pac ported number
hi, messages i send are apparently showing as coming from my smarty number and not my successfully pac ported number, is there some setting i have to change?
I'm having the same issue, but I've found that it only happens when "Chat messages" are active. I have had to switch chat features off. Does anyone know how to change it properly?
Have you tried the following, NigelJe_2529689?
- Turn OFF RCS chats (“Chat features”) in the Google Messages app.
- Turn OFF the handset and carefully remove the SIM card.
- Check the SIM card is clean and undamaged, before re-inserting the iD SIM card.
- Turn ON the handset.
- Turn ON RCS chats.
