Forum Discussion
Londonderry, Northern Ireland - New Account - Vodafone IE & Very Poor Recption
You'd probably save yourself a lot of time and hassle by requesting a PAC steamship - if you don't mind losing the balance of your 30-day plan.
SMARTY web chat can be hit-and-miss - sometimes you hit the jackpot.
I've often found myself very frustrated by the apparent inability of agents to comprehend what's being requested.
One thing's for sure though, SMARTY shouldn't be creating barriers when making a request to cancel an ORDER, within its cooling-off period.
🍀
Yes, but the problem is my existing number that I provided the PAC to SMARTY with hasn't been transferred yet, and if I request a PAC now, I assume it will be for the number currently on the SMARTY SIM, which isn't the one I want back. I'm going to have to wait until the transfer goes through and then request it. In terms of balance, I can't use the phone, but no doubt they'll take their share out of the refund.
