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GaryBet_2159589's avatar
GaryBet_2159589
SMARTY Maverick
13-01-2024

Iphone keeps pulsing between 5 bars and 3G

We are in Gran Canaria with roaming on and my phone Iphone 15 stays at 4G.. My partners phone Iphone 14 keeps pulsing between 5 bars and then 3G.  with roaming on thus no internet access.  Not sure why?  Any help please

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    13-01-2024

    GaryBet_2159589 Firstly, are you both on the same network? My wife and I were frequently on different networks while there last week (Yoigo & Movistar). Even on 3G, I was able to access data with not much problem - I guess it depends upon what you are trying to get.

    I do wonder whether networks offer a better service to their own customers and may restrict people who are roaming on their network. Can't say I blame them really - I would hope that UK networks do the same and favour their own customers.

    • GaryBet_2159589's avatar
      GaryBet_2159589
      SMARTY Maverick
      13-01-2024

      Changed some of the settings in my other half phone and all is well 4G is fine.  Mine must have updated automaticaly