Improving data speeds.

[leonwal_2969279]

Hi, i live in a 5G covered area and currently using a sim router for the best possible speeds, but the speeds are not great at all. Today being a bad day. Most ive had before is 150mbps but even that for 5G is not meeting my expectations. Is there any method to improve speeds with SMARTY directly?

[JodieC]

Hey @leonwal_2969279 

Thank you for reaching out to our SMARTY community forum!

Please keep in mind, at times, your local mast may experience outages or congestion, this can cause your service to perform intermittently. 

Please refer to our network status checker as this will display any outages in your area:

Network status checker | SMARTY

I hope this helps!

- Jodie

[MSF]

@leonwal_2969279 Apart from having a router near to a window with an unobstructed view, or perhaps having and external antenna, it is hard to see how you can further improve the available signal, which can vary with congestion among other things

It is probably for this reason that smarty make it clear that mobile data is no substitute for broadband connection.