Forum Discussion
How do I upgrade to 60GB for £10 plan? (From 30GB for £10 plan)
I think it goes on to say if you're an eligible existing customer, you need to use their online web chat to upgrade - good luck fuzzy.
Perhaps the double data offer of 60GB for £10 is for new customers only, not existing ones.
Your best option might be to start a web chat (https://smarty.co.uk/contact/), so the agent can take a look at your SMARTY account - good luck fuzzy.
Thanks for your reply. I think you're right, it's likely only for new customers :-(. If so, it's sad as I thought SMARTY was different. Anyway, it's getting too complicated, having to read Ts & Cs etc, so I'm reverting to 12GB for £8 plan. I been intending to spending less time online anyway.
Thanks again for your help, fuzzy
Actually no, looks like that's not right! The 60Gb for £10 plan is available for existing users (if I've read the following correctly)...
4. To be eligible for this Promotion, you must:
a. be resident in the UK and over 16 years old;
b. be a new/existing SMARTY customer who accesses the SMARTY website or is on the 30GB plan (the“Eligible plan”)It's from "https://cdn.smarty.co.uk/files/smarty-promo-12Mth30GBDDFeb23.pdf"
regards, fuzzy
I think it goes on to say if you're an eligible existing customer, you need to use their online web chat to upgrade - good luck fuzzy.
