โ02-13-2024 08:13 AM
Hi, Had an issue with my BT broadband, i have no network coverage at my house, so use Wifi calling, which works perfectly for voice calls and texts to mobiles BUT if it try texting BT on 61998, i get message fail, i can receive texts from this number..... if i'm on a normal 3/4G network ie not on wifi calling, text goes through fine.
I tried another handset, still doesn't work.
any ideas?
โ02-13-2024 08:43 AM
@Gasgas2_1119700 Unless I am mistaken, that is what is known as a 'short-code number'. Currently Smarty does not support sending messages to them (except a few rare cases)
โ02-13-2024 01:25 PM
Yes this is what i ve read but i had a fault with BT last October, drove to get signal and texted them.... i'm going to try that again to be 100% sure.
โ02-13-2024 01:34 PM - edited โ02-13-2024 01:35 PM
WiFi Calling wouldn't prevent sending to a short-code, @Gasgas2_1119700. You can easily test this yourself by sending "INFO" to the short-code 85075, while using WiFi Calling.
The issue with SMARTY is that currently they don't generally support short-codes for sending an SMS to a recipient.
Unfortunately, this is an instance of LESS SMARTY, MORE malarkey.