Forum Discussion
Add on data not working inEU
I have a 50 GB sim in a wi fi router which had been working fine in Spain until we used up our 12GB EU roaming allowance. I Paid £9 for add on data of 10 GB but the wi fi is no longer connecting a...
JillKern_426250 The data pass you need is the one outlined on p17 of the Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*1cmra61*_ga*MjA5ODc3MzU1My4xNzI2MTM1Njc3*_ga_D8LNLN41LX*MTczODU4ODc1MC41MTMuMS4xNzM4NTg4ODI4LjAuMC4w
I agree with SmartyTrousers - it looks like you purchased the add on described on p14 of that Price Guide. This is designed for when you use up all of your plan data in the UK and need some more. It would allow you to use data for roaming, but only up to the 12Gb limit (assuming you had that much left).
