Forum Discussion

Christo_3418500's avatar
Christo_3418500
SMARTY Pioneer
16-06-2025

WiFi Setting Turns itself Off

Since joining Smarty my WiFi setting turns itself off after going out of range of my WiFi in my house. I have created a new APN setting, as per the help, but it doesn't make any difference.

Has anyone else had this issue? I have a Samsung Galaxy S21 FE 5G running Android 15.

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    16-06-2025

    Christo_3418500  Surely, once you are out of range of your home wifi, the phone will move over to mobile data (assuming it is turned on)

    Do you mean that the phone setting itself changes to off? An internet search suggests that it could be power saving mode, incorrect network settings, or even a software glitch.

    • Christo_3418500's avatar
      Christo_3418500
      SMARTY Pioneer
      16-06-2025

      Thanks for your reply MSF.

      • yes mobile data is on.
      • power saving was on, so I have switched it off to see if it makes a difference.
      • the only thing I have changed since changing SIM cards are the APN settings. I did notice that my old SIM had quite a few entries under APN, but the help setup only mentions to configure the 1 setting named "3".
    • Christo_3418500's avatar
      Christo_3418500
      SMARTY Pioneer
      16-06-2025

      Re: "Do you mean that the phone setting itself changes to off?"

      yes, the WiFi setting changes itself to off.

  • Christo_3418500's avatar
    Christo_3418500
    SMARTY Pioneer
    18-06-2025

    The power saving was the culprit, WiFi hasn't been switched off since turning off power saving. Thanks to MSF for your help.