Forum Discussion

Michael_T's avatar
Michael_T
SMARTY Teamster
06-12-2022
Solved

Visual Voicemail

Any plans for Visual Voicemail for SMARTY and any other networks that use the 3 network infrastructure?  Voicemail is quite 1990s in that it delivers a text with a just a phone number, so you have to...
Plans
Visual
Voicemail
voicemail notification
VVM
  • LouisK's avatar
    LouisK
    07-12-2022

    Hi Michael_T 

    Thank you for being one of our first customers to join our community!

    Sadly, at this stage, we do not have any plans to introduce Visual Voicemail, although if we choose to implement this in the future we will be sure to let you know!

    Best wishes,

    LouisK

MSF's avatar
MSF
SMARTY Guru
23-09-2024

JeremyB_1719109 It's a fair comment, but I would imagine that it adds a layer of complication to the accounts process. Currently it's just the plans on offer but it would double everything if you had  + or - visual voicemail add on .

As I don't work for them, admittedly it's just a guess but they do seem loathe to change anything on their original offering.

JeremyB_1719109's avatar
JeremyB_1719109
SMARTY Maverick
23-09-2024

Was thinking it could be managed like any other add-on in the app. No need to change plans.

I can understand their take it or leave it business model though. It's great value, simple... just a bit "driving my company car with Nokia 6110 in 2001" era - and the Orange VM menus were better too.

  • JeremyB_1719109's avatar
    JeremyB_1719109
    SMARTY Maverick
    23-09-2024

    I get that - I am not a big fan of the app either.

    Add-ons can be added from the web dashboard too...

     

  • MSF's avatar
    MSF
    SMARTY Guru
    23-09-2024

    JeremyB_1719109 ...but then not everyone uses the app that much. I find it a bit 'clunky' and prefer everything via the website.

    We 'poor old dears' like everything big and clear in front of us, not like these youngsters stuck to their phones all the time! ğŸ˜œ