Forum Discussion

RACHELF_3420339's avatar
RACHELF_3420339
SMARTY Pioneer
23-06-2025

usage

I activated my sim at 6pm yesterday , by 11pm there was nothing left - please could you explain why the data went so fast when I didnt use it for watching at all

6 Replies

  • AlanCha_3432519's avatar
    AlanCha_3432519
    SMARTY Maverick
    23-06-2025

    Which plan did you buy ?

    Your phone's built-in data monitor may show what has used data

    • RACHELF_3420339's avatar
      RACHELF_3420339
      SMARTY Pioneer
      23-06-2025

      i pay £6 a month

      i  used it in a dongle not in my phone

      £6 a month - i am using it in a dongle not phone and doesnt show anything

       

    • RACHELF_3420339's avatar
      RACHELF_3420339
      SMARTY Pioneer
      24-06-2025

      i am still waiting for you tio reply regarding my data!!

       

      • MSF's avatar
        MSF
        SMARTY Guru
        24-06-2025

        RACHELF_3420339 The people on here are not Smarty Staff (except the Moderators) . You need to query this with smarty Support via web chat if you already followed what I said earlier but it has not answered your question.

  • RACHELF_3420339's avatar
    RACHELF_3420339
    SMARTY Pioneer
    23-06-2025

    £6 a month - my phone not showing

     

    • MSF's avatar
      MSF
      SMARTY Guru
      24-06-2025

      RACHELF_3420339 If you look on your Account Dashboard on Smarty website, you should be able to see data usage.