Forum Discussion

KarenQui_849279's avatar
KarenQui_849279
SMARTY Pioneer
26-09-2025

unable to make or receive calls

i have just switched to smarty. when i try to log in, this message comes up "Please enter the 6 digit verification code we sent to +4*********23 " but my number is +4 ending 775?

1 Reply

  • LouisK's avatar
    LouisK
    SMARTY Moderator
    27-09-2025

    Hi KarenQui_849279​ 

    Thanks for getting in touch.

    Sorry to hear you're experiencing issues logging into your SMARTY dashboard.

    For us to look into this, please contact one of our Customer Care Experts via http://www.smarty.co.uk/contact and they'll be happy to help.

    Best wishes,

    Louis

    SMARTY