Forum Discussion

Mohamma_2482321's avatar
Mohamma_2482321
SMARTY Pioneer
14-01-2025

Transfering from O2 to Smarty

 Hi everyone,

I just transferred my old number from O2 to Smarty, I just wanted to know that what will happen to my Smarty number, my Smarty bill, my O2 SIM card. And also, could I have my Smarty number active again as well?

I'll be so grateful if anyone can help me.

 

1 Reply

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    14-01-2025

    If you've ported in your number from O2, your original Smarty number has now gone. It will eventually be reallocated to someone else when they join Smarty or Three. No, you can't have both it and the number you ported in.

    There is no bill from Smarty, it's a prepay service, so each month you are paying in advance for a package of data, minutes and texts. As long as you have auto renew switched on, the payment will be taken automatically from your registered payment method each month.

    Your O2 SIM should go dead at some point on the day of your number port. You can throw it in the bin once that's happened.