Forum Discussion
suddenly my phone no. has disappeard
Can anyone help? I've been a customer for nearly years, automatically paying monthly, with the same phone number. Suddenly smarty doesn't recognise the number. I've asked for and received a replacemend SIM, in case it was that. I put the new one in and saw "emergency calls only". I've tried the SIM in an old phone (that does still work) and got the same problem. Is this because smarty has been brought up to Vodaphone? How can I get the number working again?
1 Reply
MichaelM_163088 Have you checked your Account Dashboard to see if it has your number and an active Smarty plan?
Next, how about a Network Startus check to see if there is a local mast issue?
