Forum Discussion

Bridget_1939586

SMARTY Pioneer

20-04-2023

Solved

Subscription

I have noticed a payment going out of my bank today I didn’t sign up for subscription

Chalkychap
20-04-2023
Community members can't look at your account, so you'll need someone from SMARTY Mobile to look at your SMARTY account Bridget_1939586.
Contact the support team using online web chat at https://smarty.co.uk/contact - the team work 8am - 8pm daily.

2 Replies

MSF
SMARTY Guru
20-04-2023
Is that perhaps an auto renewal of your Smarty plan? You need to check your account to see if you enabled auto renew.
Chalkychap
SMARTY Trendsetter
20-04-2023
Community members can't look at your account, so you'll need someone from SMARTY Mobile to look at your SMARTY account Bridget_1939586.
Contact the support team using online web chat at https://smarty.co.uk/contact - the team work 8am - 8pm daily.