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djoveryde's avatar
djoveryde
SMARTY Pioneer
17-05-2026

Smarty full coverage, eSim and no internet, or extremely slow

Hi,

     I recently rejoined Smarty because I am currently on holiday (in the UK) and need internet. I opted to switch my sim to an eSim but so far even though i've had a full 4 bars and 4+ showing on my s25 ultra i've been unable to get any internet or at the very best a spotty connection (could be using my vodafone physical sim to give me the internet though (voda is 1 bar so not great).

I've checked my APN settings, and apparently they are correct to what smarty says to set it up as. Checked the coverage checker and that shows 4G indoor and outdoor coverage (im staying in a caravan).

I've cycled airplane mode and restarted my phone, including resetting the network settings for the smarty eSim.

Any ideas how I can fix this?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    17-05-2026

    djoveryde​ If you are in a caravan, this is effectively acting as a Faraday Cage as it contains lot of metal; this insulates you from electromagnetic radiation.

    You should be Ok outside or else you would need some form of antenna.

    Also, are you turning off the sim that you do not need within Settings?