Forum Discussion
Sim connectivity - 3G/4G
I have no access to my sim since last night. I understand 3G is being phased out but my phone is compatible with 4G so I don't understand why my Sim is not allowing me to use data or make calls. I have gone to Sim settings but whole section is greyed out though it does show 4G available. Is anyone else having similar issues... What's the period for something like this to be sorted, I need a working Sim.
13 Replies
my mobile data network problem my network not work
my mobile data network problem my network not work
I have read through the link provided thanks, the status on the coverage and area shows everything is working fine and no issues, only thing left is whether to get a new Sim or wait as unsure whether this will resolve
The smarty Sim works fine on another Samsung phone which was my previous one I had changed due to low battery issue but not the current phone, unfortunately I will have to change Sim providers as other sims do work on my current honor phone tested tonight.
Yes I have a honor magic 6 lite phone
Amina-24 You can check if it is compatible - see this article: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
