Forum Discussion
EmmaCro_4333113
13-09-2026SMARTY Rookie
SIM card not delivered
Hello,
I ordered a SIM card on Thursday and it is now Sunday I haven’t had anything delivered, no tracking information about the delivery and no consignment number. Can you please find out where my SIM is?
Thank you
1 Reply
- MSFSMARTY Guru13-09-2026
EmmaCro_4333113 Unfortunately, we cannot help you because we are not Smarty Staff - we are customers like you.
Take a look at this article:
https://help.smarty.co.uk/en/articles/1155166-sim-delivery
If you need further help, then a web chat with Smarty Support may be of use to you: http://www.smarty.co.uk/contact