Solved
sim card check please
Tank you... turned out it was 'water damage' and a dead LCD screen.
I do not recall it getting wet, but hey ho!
Forum Discussion
6 Replies
NeilTha_2398233 We don't really know what you mean by that. Also, please remember that we are customers like you and so do not have access to accounts.
I too am a customer... who needs to speak to smarty... mobile / sim is dead
NeilTha_2398233 All Smarty customer service starts via web chat; you get the chat bot at first and may then transfer to an agent if necessary.
Is it the mobile or the sim that is dead? Have you tried a Network Status check for your postcode?
Can you try the sim in another phone to check if it the original phone at fault?
I had removed the sim for safety last night... screen completely blank (off) but there is life under it - I can feel the odd vibration aid. I Put the sim back in and the device is making sounds - like for messages / connections etc... but I cannot see what is happening. I only have one device
