Forum Discussion
Ceef49_
18-06-2025SMARTY Pioneer
Severe reduction in download speed
our download speed has gone from rangex209/500 to yesterday 7 and today up to 28mbps anyone had same problem , cant stream tv, have rebooted everything phone/router to no avail
1 Reply
- RachelM_7667SMARTY Moderator18-06-2025
That sounds incredibly frustrating Ceef49, especially when you're trying to enjoy streaming. We know how important a reliable connection is and you've done the right thing by rebooting your devices.
You can check here for any disruptions or outages that may be affecting your service https://smarty.co.uk/network-status-checker
- Rachel