Forum Discussion
Solved
Second week of No Connection
I know that this current problem is out of the hands of Smarty directly as it an issue with just one transmitting mast in west Cumbria and that Three is doing their best to gain access to the mast wh...
Well it's been a stressful 40 days since contractors accidentally sliced through the supply cable for Albion Square transmitter mast but finally normal service has resumed.
I have submitted a further (and hopefully final) claim for compensation.
Same here. I use it for broadband in my flat and reception is appalling. I've tried to contact Smarty but a waste of time on their chat. No response. Seemingly EE having similar issues.
EricHaw_2255501 I think the is why Smarty specifically mention that mobile data is not a replacement for broadband.
I never said that it was. Just helping the OP.
EricHaw_2255501 That's fine then. I think a lot of people do not realise this.
